Frequently Asked Questions

Use the Shop page and choose the relevant Stripe checkout button. Where the Light Shifts can be bought as a full set of four, and individual signed prints are also available.

Online payment links are processed through Stripe checkout. Stripe usually supports major credit and debit cards, plus other payment methods where available in your region.

Original paintings are enquiry-led. Use the enquiry button on the Shop or Gallery page so delivery, condition, framing, and any collector questions can be handled properly before purchase.

Yes. Where the Light Shifts can be bought as a complete collection of four signed prints in A5, A4, A3, and A2: Watching the Tide, Edge of Thought, Violet Peaks, and Where the Night Opens.

Yes. Individual signed prints are available in A5, A4, A3, and A2.

Each print is hand signed and numbered, limited to 100 per size, and supplied with a certificate / letter of authenticity. Complete collection sets are also limited to 100 per size.

The Limited Edition Postcard Set includes 4 signed and numbered postcards. Only 50 postcard sets are available.

A commission begins with a conversation about your space, size, colour palette, material preference, and the feeling you want the piece to hold. Joe then develops the work in the studio around that brief.

The commission deposit reserves your slot and is credited toward the final piece. Refunds for commission deposits are considered case by case depending on whether work has begun and costs have been incurred.

Commissioned, bespoke, made-to-order, or personalised work may not be cancellable once work has started or once the commission brief is agreed, where legally permitted. See the Terms & Conditions.

Shipping availability and cost depend on item type and destination. Stripe checkout handles the checkout flow for print sets and postcard sets. Original paintings and commissions may need separate delivery arrangements.

For eligible non-custom goods bought online, you can contact Joe Tyler Art within 14 days of delivery if you want to cancel. See Shipping & Returns and the Terms & Conditions.

Eligible print and postcard orders can be returned if they are unused, undamaged, and returned safely in suitable packaging. See the Shipping & Returns page for full details.

Return postage is normally the customer’s responsibility unless the item is faulty, damaged, or the wrong item was supplied.

Contact hello@jtylerart.com promptly with your order details and clear photos of the packaging and item. Keep all packaging until the issue is resolved.

You can read the Privacy Policy, Terms & Conditions, and Cookie Policy at any time.

Follow Joe on Instagram at @_joseph.tyler_, TikTok at @joetylerartist, and X at @joetylerart.

Reach out via the contact page, email hello@jtylerart.com, or email info@jtylerart.com.